Your voice makes a difference
March 2023
Our annual network provider survey will be available soon! Surveys like this one and our patient post-visit survey help provide insights that strengthen our collaboration and improve care for all members. The following information are areas we’re focusing on for 2023:
- Additional UnitedHealthcare Hearing Provider Portal improvements
- Introduction of direct ordering on the UnitedHealthcare Hearing Provider Portal
How we use survey results
Your feedback influences our key initiatives and helps us keep our commitment to supporting you and your practice. Using your responses to the 2022 survey, here are some areas we’re focusing on in 2023:
- Ongoing UnitedHealthcare Hearing Provider Portal improvements and investments
- Introduction of direct ordering on the UnitedHealthcare Hearing Provider Portal
- Continue to offer a variety of hearing aid brands
- Increase in technology with Relate 3.1
These enhancements align with many portal enhancements made in 2022 due to provider feedback. Last year we accomplished the following:
- Ability to re-verify insurances with the click of a button
- Developed easier product navigation within the manufacturer search function
We value your feedback and are committed to listening and learning. It allows us to serve you and your practice more effectively. You should receive our annual network provider survey in your email inbox soon. Please consider taking the time to participate, so we can continue to improve and learn what is most important to you and your practice.