Starting May 1, 2023, we'll require prior authorization for home health services for UnitedHealthcare Dual Special Needs Plan (D-SNP) members receiving home health services in the following states:
Alabama
Arkansas
Colorado
Connecticut
Georgia
Indiana
Kentucky
Maine
Nebraska
Ohio
Oklahoma
Rhode Island
South Carolina
Texas
Utah
Wisconsin
For all visits after the start of care (SOC) visit, you’ll need to request prior authorization through naviHealth.
Note: We already require prior authorization from naviHealth for UnitedHealthcare® Medicare Advantage plan members who receive home health services in the states mentioned above.
Plans and groups not affected by this requirement include:
If you have questions about the prior authorization submission process, email info@navihealth.com.