Medica HealthCare supplement - 2020 UnitedHealthcare Administrative Guide

About Medica HealthCare

Medica HealthCare Inc., a wholly-owned subsidiary of UnitedHealthcare, is a Medicare Advantage (MA) health plan. We offer MA plans in 2 Florida counties: Broward and Miami-Dade.

Medica participating care providers are subject to both the main guide and this supplement. This supplement controls if it conflicts with information in the main guide. For protocols, policies and procedures not referenced in this supplement, refer to the appropriate chapter in the main guide.

Mission statement

We work to improve the health of our members by providing:

  • Access to health care services
  • Choices for their health care needs
  • Simplification of the health care delivery system

We streamline authorization and referral processes. We build care provider networks around the needs of our members. This provides the best experience for our members and care providers. We commit to give direct access to expert customer service representatives who understand member needs and may help them make informed choices.