Bulletins and Newsletters
See the bulletins below to stay up-to-date on news, policy changes, and other issues important to your practice.
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Visit the Payment Policy Notifications page to view updates.
Cultural Competency Training
Cultural Competency Training is one of the many training you can take to improve patient care.
Distinction in Multi-Cultural Health Care
The National Committee for Quality Assurance (NCQA) recognized UnitedHealthcare Community Plan of Hawaii with the Distinction in Multicultural Health Care (MHC) award.
Hawaii Business Magazine - Dave Heywood, CEO
Please check out what our CEO, Dave Heywood, had to share with Hawaii Business Magazine.
Hawaii Care Provider Manual Update
Your care provider manual is updated and available for review.
Native Hawaiian Healing
Our health plan QUEST Integration members have the opportunity to access free traditional practices geared toward health improvement and cultural humility through our new partnership with the Waimanalo Health Center.
UnitedHealthcare Dual Complete: Pennsylvania Members Matched with a Navigator
The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator, a go-to-person for support, to assist them every step of the way on their health journey in Pennsylvania.
Updated Clinical Practice Guidelines for Hawaii
UnitedHealthcare has identified evidence-based clinical guidelines to guide our quality and health management programs
Benefit enhancements for Hawaii dual special needs plan (DSNP)
The UnitedHealthcare Dual Complete® plan is available for individuals who qualify for both Medicare and Medicaid.
News, Bulletins and Alerts
Check back frequently for updates regarding reimbursement policies, provider manuals and bulletins, providing information to our provider network of changes throughout the year.
Current Bulletins, News & Alerts
- 04.16.2021 - DUR Educational Newsletter: Montelukast FDA Update
- 07.01.2020 - 3rd Quarter 2020 Preferred Drug List Updates
- 03.12.2020 - 2nd Quarter 2020 Preferred Drug List Update
- 02.12.2020 - DUR Educational Newsletter: Respiratory Therapy
- 09.20.2019 - Reimbursement Notice for Evaluation and Management Services Performed During for UnitedHealthcare Community Plan
- 08.16.2019 - DUR Educational Newsletter: Opioid and Buprenorphine Use for Treating Opioid Use Disorder
- 05.02.2019 - Update to Procedure to Modifier Policy for “Always Therapy” Codes – Effective July 1, 2019