Bulletins and Newsletters
Review these bulletins to stay up to date on news, policy changes and other issues important to your practice.
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Are Your Patients Reluctant to Ask Questions?
If patients seem reluctant to ask questions about recommended treatment options, you can help them become more active participants in their health and wellness by recognizing clues that they may not understand the information that has been shared.
Fourth Quarter 2020 Preferred Drug List Update
UnitedHealthcare Community Plan’s Preferred Drug List (PDL) is updated quarterly by our Pharmacy and Therapeutics Committee.
Managing Appointment Times and Member Expectations
It can be challenging to keep patients focused during appointments so that you can help address their concerns within the allotted timeframe.
Radiology and Cardiology Prior Authorization Requests
We’re committed to offering you customized options to support your practice and the care you deliver to our members.
Referral Process/ReferralLink
You are responsible for coordinating care for members and generating referrals to network specialists.
Screening for Colorectal Cancer
The American Cancer Society strongly recommends colorectal cancer screening once every year for adults ages 50 to 75.
Shared Decision-Making Program – Say Y.E.S. to Good Health!
The American Cancer Society strongly recommends colorectal cancer screening once every year for adults ages 50 to 75.
State Required Promotion of COVID-19 Testing
Maryland HealthChoice members are eligible to receive free testing for COVID-19 throughout the state.
What a Case Manager Provides to Members
The UnitedHealthcare Community Plan Case Management program is a holistic approach to care for members with complex needs, especially for those with chronic conditions.
Benefit enhancements for Maryland dual special needs plan (DSNP)
The UnitedHealthcare Dual Complete® plan is available for individuals who qualify for both Medicare and Medicaid.
Visit the Payment Policy Notifications page to view updates.
Current News, Bulletins and Alerts
- 07.21.2021– Maryland Medicaid's Maternal Opioid Misuse (MOM) Model
- 07.01.2021 - STAT Outpatient Laboratory Services Exception List - Effective July 15, 2021
- 06.14.2021 - Maryland: State program for patients with complex needs
- 04.16.2021 - DUR Educational Newsletter: Montelukast FDA Update
- 03.26.2021 - Improve access to quality care
- 01.12.2021 - Specialist Referral Requirements FAQs
- 12.30.2020 - 2020 Quality Outreach Plan
- 12.30.2020 - 2020 Provider Satisfaction Survey Results
- 12.30.2020 - 2020 Adult CAHPS Analysis
- 12.30.2020 - 2020 CAHPS Child Analysis
- 12.04.2020 - Retiring Admission Notification Fax Number Reminder
- 10.30.2020 - Coordination of Care Resources
- 09.29.2020 - New Inappropriate Primary Diagnosis Facility Policy - Effective Nov. 1, 2020
- 07.08.2020 - MDH ALERT: Medicaid Provider Partnership Required to Support COVID-19 Testing Goals (Update)
- 07.01.2020 - 3rd Quarter 2020 Preferred Drug List Updates
- 06.29.2020 - MDH ALERT: Medicaid Provider Partnership Required to Support COVID-19 Testing Goals
- 06.10.2020 - STAT Outpatient Laboratory Services Exception List
- 04.16.2020 - Emergency Room Auto-Pay List
- 04.03.2020 - STAT Outpatient Laboratory Services Exception list
- 03.24.2020 - Care Provider Quick Reference Guide
- 03.12.2020 - 2nd Quarter 2020 Preferred Drug List Update
- 02.12.2020 - DUR Educational Newsletter: Respiratory Therapy
- 12.30.2019 - 2019 - 2020 Outreach Program Plan
- 12.30.2019 - 2019 Provider Satisfaction Survey Results
- 12.30.2019 - Medicaid Member Experience Survey 2019 CAHPS® Analysis - Child Population
- 12.30.2019 - Medicaid Member Experience Survey 2019 CAHPS® Analysis - Adult Population
- 12.24.2019 - Maryland HealthChoice Provider Enrollment - Required by Jan. 1, 2020
- 12.18.2019 - HIV AIDS Medication Benefit - Effective Jan. 1, 2020
- 09.30.2019 - Expanded Community Plan Notification/Prior Authorization Requirements and Site of Service Medical Necessity Reviews for Certain Surgical Procedures Frequently Asked Questions – Effective Nov. 1, 2019 for MD, RI, WA, MI, MO, OH
- 09.17.2019 - Care Provider Training Resources
- 09.17.2019 - UnitedHealthcare On My Way Website
- 08.16.2019 - DUR Educational Newsletter: Opioid and Buprenorphine Use for Treating Opioid Use Disorder
- 08.15.2019 - Maryland HealthChoice Provider Enrollment - Required by Oct. 1, 2019