Bulletins and Newsletters
Review these bulletins to stay up to date on news, policy changes and other issues important to your practice.
For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.
Behavioral Health Services
UnitedHealthcare Community Plan offers covered behavioral health services for behavioral, emotional and substance use disorders.
Care Coordination
Our care coordination program is led by our qualified, full-time care coordinators.
Care Management
We provide case management services to members with complex medical conditions or serious psychosocial issues.
UnitedHealthcare Dual Complete: Washington Members Matched With a Navigator
The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator.
Pregnancy Intention Screening: Family Planning for Social Change
“Would you like to become pregnant in the next year?”
It’s a simple question that when addressed with thoughtful consideration for each patient of childbearing age, can change the world.
Health Home Program
Health Home provides community-based intensive care coordination and comprehensive care management to improve health outcomes and reduce service costs for some of Washington’s highest-need individuals.
Early Learning Programs
Department of Children, Youth, and Families (DCYF) provides services and programs for children younger than age 5.
Long-Term Services and Support
Aging and Long-Term Support Administration (ALTSA) – Home and Community Services (HCS) provides long-term care services for people who are older and individuals with disabilities in their own homes, including an in-home caregiver, or in community residential settings.
Quality Improvement Program
UnitedHealthcare Community Plan’s comprehensive Quality Improvement program falls under the leadership of the CEO and the chief medical officer.
Ongoing Educational Opportunities
We provide ongoing educational and training opportunities to help enhance your knowledge for the implementation of IMC.
Online Care Provider Directory
The medical, dental and mental health care provider directory is located at UHCprovider.com.
Benefit enhancements for Washington dual special needs plan (DSNP)
The UnitedHealthcare Dual Complete® plan is available for individuals who qualify for both Medicare and Medicaid.
Visit the Payment Policy Notifications page to view updates.
Current News, Bulletins and Alerts
- 04.16.2021 - DUR Educational Newsletter: Montelukast FDA Update
- 11.09.2020 - New Process for Submission of Exception to Rule Request
- 03.09.2020 - FAQ: National Drug Code Requirements
- 02.12.2020 - DUR Educational Newsletter: Respiratory Therapy
- 01.14.2020 - New Dental Billing Guidelines for Apple Health Integrated Managed Care Members
- 09.30.2019 - Expanded Community Plan Notification/Prior Authorization Requirements and Site of Service Medical Necessity Reviews for Certain Surgical Procedures Frequently Asked Questions – Effective Nov. 1, 2019 for MD, RI, WA, MI, MO, OH
- 09.30.2019 - New Respiratory Viral Panel Testing Professional and Facility Reimbursement Policy
- 09.20.2019 - Reimbursement Notice for Evaluation and Management Services Performed During for UnitedHealthcare Community Plan
- 09.17.2019 - Hepatitis A Outbreak Alert for Community Clinics and Pharmacies
- 08.16.2019 - DUR Educational Newsletter: Opioid and Buprenorphine Use for Treating Opioid Use Disorder