State-specific clinical requirements for pediatric patients (ages 17 and under)
Make sure you’re complying with your state-specific clinical requirements for medical evaluations and prescriptions prior to dispensing hearing aids to a person under the age of 18.

New consolidated practice and provider demographic change form
Find out when and how to use this new form to make it easier to submit updated information for your practice and/or providers.

March provider communication

Using over-the-counter benefits in 2024
Certain members may use their benefits to purchase over-the-counter hearing aids from uhchearing.com, epichearing.com or aaprhearingsolutions.com.

February provider communication

New bill of sale document
We’re introducing an enhanced finalization and bill of sale document to help ensure compliance with state and local regulations in early 2024. You’ll be required to include a bill of sale document with each hearing aid fitting.

January provider communication

2024 Relate: Unite with sound
On Jan. 1, 2024, the new Relate4.0 product line will be available for in-person care. Learn more about the benefits and enhancements this product line offers.

December provider communication

November provider communication

A meaningful fit
Premium devices added to AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing provided by UnitedHealthcare Hearing.

Delivery receipt auto-email notifications
By submitting delivery receipts in the Provider Portal you may receive your professional fees quicker.

October provider communication

Delivery receipt auto-email notifications
By submitting delivery receipts in the Provider Portal you may receive your professional fees quicker.

Patient online payment
Our members now have a convenient way to pay online through the guest portal at uhchearing.com.

September provider communication

A closer look at AARP Hearing Solutions provided by UnitedHealthcare Hearing
We launched AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing last fall. Here’s a reminder of the benefits of the program and how to place orders.

Referral requests through the UnitedHealthcare Hearing Provider Portal are now automated
Register patients through the UnitedHealthcare Hearing Provider Portal to take advantage of the new automation process and receive referrals for most insurance plans faster.

UnitedHealthcare Hearing Provider Portal login enhancement
Protecting provider and patient health information and staying HIPAA compliant continues to drive additional technology requirements to the portal.

Gemini/CAQH reminder
An accurate and complete CAQH ProView profile is required for credentialing and re-credentialing with UnitedHealthcare Hearing. Learn how to help reduce requests for your information and save time by keeping your CAQH ProView profile up to date.

HearAide humanitarian aid trip
This May, a UnitedHealthcare Hearing staff member traveled to Jordan, where they had the honor of visiting Zaatari and Azraq refugee camps, the largest established Syrian camps outside of Syria.

August provider communication

Opt-out waiver usage requirements
Learn about the requirements before you submit an opt-out waiver.

Get reimbursed for hearing tests
If a member does not proceed with hearing aids, you can submit a hearing test for payment in the UnitedHealthcare Hearing Provider Portal.

July provider communication

Member payment options
UnitedHealthcare Hearing is excited to announce that we now offer online payment options for members to pay for their hearing devices.

How follow-up visits work in the AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing program
Get information on follow-up visits and hearing tests for AARP Hearing Solutions.

Attestation reminder
To continue to receive referrals and secure a listing in our directory, make sure to review and attest to your personal and practice information every 90 days.

June provider communication

Celebrate Better Hearing and Speech Month
Promoting the benefits of working with a hearing care professional to understand their current hearing needs.

Explore the new digital payment experience for members
Learn more about what this means for you and how to explain the new process to members.

Review and attest your practice information
To continue to receive referrals and secure a listing in our directory, make sure to review and attest to your practice’s information every 90 days.

May provider communication

Explore technology tiers offered through AARP® Hearing Solutions™ provided by UnitedHealthcare Hearing
The program features 4 technology tiers aimed at meeting patient needs.

Receive faster authorizations by making partial payments
Using our Provider Portal to calculate and collect a patient’s out-of-pocket payment can help you receive authorizations quicker.

How to submit a hearing test for payment
For occasions when members are not a candidate for hearing aids or decide not to proceed with a hearing aid purchase, you can submit a hearing test for payment. View the guide for hearing test submission and getting faster payments.

Ensuring quality care for all
Learn how our Provider Performance program works.

April provider communication

Your voice makes a difference
Our annual provider network survey will be hitting your inbox soon. Tools, such as our provider network survey, NPS and patient post-visit survey, provide insights that strengthen our collaboration and improve care for all members.

March provider communication