Retiring Admission Notification Fax Number Update

In the July and August Network Bulletin, we communicated that fax numbers used to provide hospital admission notifications will be retired beginning Oct. 1, 2020. You can find more information and a list of retiring numbers at UHCprovider.com/admit. As always, we will comply with any contractual and regulatory requirements.

New electronic processes have been created for submission of Community Plan of Rhode Island new born notifications and Community Plan of Washington Exception to Rule requests:

  • Submit UnitedHealthcare Community Plan of Washington Exception to Rule requests using the electronic form in Provider Forms and Tools.
  • Submit UnitedHealthcare Community Plan of Rhode Island newborn notifications using the electronic form in Provider Forms and References.

All other hospital admissions notifications must be submitted through the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization and Notification tool on Link. If you’re unable to use an electronic option, call Provider Services at 877-842-3210 to submit a notification by phone.

Questions? Please visit UHCprovider.com/admit or contact Provider Services.