CMS Star Ratings provide external validation of our MA and Part D benefit plan performance and quality progress. Quality scores are provided on a one to five-star scale, with one star representing the lowest quality and five stars representing the highest quality. Star Ratings scores come from four sources:
- Consumer Assessment of Healthcare Providers and Systems (CAHPS®) or patient satisfaction data,
- HEDIS or medical record and claims data,
- Health Outcomes Survey (HOS) or patient health outcomes data, and
- CMS administrative data on benefit plan quality and member satisfaction.
To learn more about Star Ratings and view current Star Ratings for MA and Part D benefit plans, go to the CMS consumer website at cms.gov.