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Commercial Pharmacy - Chapter 7, 2018 UnitedHealthcare Administrative Guide

For information related to commercial pharmacy benefits contact OptumRx:


  • View and search the Prescription Drug List (PDL) and a current list of participating specialty pharmacy provider(s) that apply to the use of certain pharmaceuticals. 
  • Learn about pharmaceutical management procedures for prior authorization requirements, supply limits and step therapy protocols. 
  • View medications requiring notification and prior authorization.

Phone: 800-711-4555

For pharmacy notification and prior authorization:

  • Fax: 800-527-0531 (Non-specialty meds)
  • Fax: 800-853-3844 (Specialty meds)