This protocol applies to all participating physicians and health care professionals. It applies to all non-emergency, fixed-wing air ambulance transports.
We have a network of air ambulance transportation providers. Members who get services from an out-ofnetwork non-emergency air ambulance service typically pay more out-of-pocket.
Refer members to a participating air ambulance provider, unless we authorize a non-network one. We list these providers in our Physician Directory on UHCprovider.com/findprovider > Search by ‘Ambulance Services’, then select ‘Addtional Ambulance Services’. If you need help finding one, please call us.
Administrative Actions for Referral to Out-of-Network Fixed-Wing Air Ambulance Providers
If we find a pattern of referrals to out-of-network air ambulance providers without our approval, we will educate the referring provider. If the pattern of out-of-network referrals continues, we may take actions available in our provider agreement with you.