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UnitedHealthcare West Information Regarding our Care Provider Website - 2018 UnitedHealthcare Administrative Guide

The website was retired on Nov. 30, 2017 redirects to, our care provider website. The News and Network Bulletin page has the latest information. Certain care providers will also receive notices by mail, where required by state law.

To access Link apps, go to and use the Link button in the upper right corner. Sign in with your Optum ID. Information on all available apps is on We offer several live webinar options; information and registration is available on For on-demand videos, go to the UHC On Air app on your Link dashboard and select the UHC News Now channel > Link > Provider Self-Service.

An Optum ID is required to access Link and perform online transactions, such as eligibility verification, claims status, claims reconsideration, referrals, and prior authorizations. To get an Optum ID, go to to register for Link access.

For help with Link, call the UnitedHealthcare Connectivity Helpdesk at 866-842-3278, option 1, Monday through Friday 9 a.m. to 11 p.m. Central Time (CT).