Customer Care
For OneNet PPO Workers’ Compensation Network inquiries, contact Procura:
- Phone: 877-461-3750
- Fax: 484-804-6034
- Email: proppo@procura-inc.com
The Procura name appears on the EOB/remittance advice of Procura clients.
Website
OneNet workers’ compensation claim pricing sheets for Procura are available on UHCprovider.com/claims > Check Claim Status > Go to OneNet PPO Pricing Status Tool.
Claim Submission - Workers’ Compensation Claims
Submit workers’ compensation claims to the injured workers’ employer, workers’ compensation carrier or third party administrator (TPA). Do not submit workers’ compensation claims directly to OneNet or to Procura.
Claim Pricing Appeals
Send pricing appeals for OneNet PPO Workers’ Compensation claims to:
- Email: proppo@procura-inc.com
- Phone: 877-461-3750
Claim Payment Appeals
Direct Procura workers’ compensation payment appeals to:
- Email: proppo@procura-inc.com
Please note that OneNet and Procura are not payers and are not the entities responsible for claims payment.
Questions About Your UnitedHealthcare Contract
Please contact your UnitedHealthcare Provider Representative.