Process VCPs using the same method that your organization uses to process credit card payments. Your current credit card processing fees apply. You can confirm those rates with the merchant processor directly. If your practice does not want to receive VCPs, the alternative process is to register for EFT as described above. Note: This process does not require that you share your banking information.
All of the information you’ll need to process your VCP can be found on the virtual card statement you receive with your claim remittance information.
Credit card processing fees may apply to virtual cards. Contact your merchant processor or financial institution for information on specific costs.
Unspent funds for VCPs are subject to state unclaimed property laws. OptumHealth Financial Services, a UnitedHealthcare- affiliated company, provides payment services to the health care industry and offers various claim payment options. UnitedHealthcare-affiliated companies may receive transaction fees or other compensation related to some payment options.