Care provider rights related to the credentialing process - Chapter 15, 2021 UnitedHealthcare Administrative Guide

Care providers applying for participation in our network have the right to:

  • Review the information submitted for your application. This excludes personal or professional references or peer review protected materials.
  • Correct erroneous information. We let applicants know in writing, by fax or email, if we find any information that varies substantially from the information they provided. Applicants must submit corrections, in writing, directed by the Credentialing Entity within 30 days of the notification of the discrepancy.
  • Be given the status of your credentialing or recredentialing application, when you ask for it. Check the status of your application by calling Provider Services at 1-877-842-3210, and follow the prompts: Other Professional Services > Credentialing > Medical > Get Status.

Additional information on our credentialing program can be found by clicking the following links: