Up-to-date directories are a critical element of providing our members with the information they need to take care of their health. To offer more exact and up-to-date directories, we:
When care providers tell us of practitioners leaving a practice, we make multiple attempts to get documentation of that change.
We administratively terminate a care provider if:
If your Agreement ends for any reason, you may be required to help our members find another participating care provider. You may need to provide services at our contracted rate during the continuation period, per your Agreement and any applicable laws. We are ready to help you and our members with the transition. We tell affected members at least 30 calendar days prior to the effective date of your participation termination, or as required under applicable laws.