We do not automatically move the member to another medical group/IPA because of a lawsuit. We consider a transfer if:
We do not deny the member access to care providers within a medical group/IPA because of a lawsuit. We consider a transfer if the member’s complaint is about problems with the general practices and procedures of the medical group/IPA.
Note: If you receive notification of a member’s plan to sue, notify your care provider advocate.
New York state law requires that all NY care providers post the Domestic and Sexual Violence Hotline information in their office. You can download the information at uhc.com/legal > New York > Members with a New York UnitedHealthcare insurance policy who may be in danger from another family member (pdf).