OneNet care providers follow Chapter 2: Provider responsibilities and standards with these noted exceptions:
Contact the adjuster if you believe an injured worker or claimant would benefit from mental health/substance use services due to their job-related injury or auto accident. The network includes behavioral health care providers. Follow Official Disability Guidelines (ODG) and requirements or other evidence-based requirements as defined by each state.
Procura clients may use their own internal case management services for injured workers or claimants. You are required to comply with the case management programs used by Procura and its clients. They will follow state-driven requirements or other evidenced-based guidelines. OneNet care providers must work with case managers and follow all applicable state laws, regulations and rules.