California Quality Improvement Committee, UnitedHealthcare West - 2021 UnitedHealthcare Administrative Guide

The California Quality Improvement Committee (CA-QIC) oversees activities specific to members in health plans operating in California to help ensure that state-specific interests are met and the committee activities are carried out in collaboration with the West Regional Quality Oversight Committee (RQOC) to avoid duplication of effort.

The CA-QIC is chaired by the chief medical officer physician licensed in CA. The committee meets at least quarterly and reports to the UHC of CA Board of Directors and, as needed, to the West RQOC.

Applicability of this supplement

UnitedHealthOne is the brand name of the UnitedHealthcare family of companies that offers individual personal health products, including Golden Rule Insurance Company (GRIC) and some individual products offered by Oxford Health Insurance, Inc.

This supplement applies to services provided to members enrolled in GRIC and UnitedHealthcare Oxford Navigate Individual benefit plans offered by Oxford Health Insurance, Inc.

You are subject to the main guide, this supplement and the member’s benefit plan. This supplement and the member’s benefit plan controls if it conflicts with information in the main guide. If additional protocols, policies or procedures are available online, we direct you to that location when applicable. For protocols, policies and procedures not referenced in this supplement, refer to appropriate chapter in the main guide.