Email communication - Chapter 18, 2022 UnitedHealthcare Administrative Guide

Required email contact information

Health care professionals and facilities in the UnitedHealthcare network are required to do business with us electronically. We must have a valid email address on file to send you required notifications and important information.

Submit your email address in one of the following ways:

  1. Sign up for a One Healthcare ID, which also gives you access to the UnitedHealthcare Provider Portal
    • Already have an ID? To review or update your email, simply sign in to the portal. Go to Profile & Settings, then Account Information, to manage your email.
  2. Subscribe to Network News email briefs to receive regular email updates

Network News email briefs

Subscribe today to receive a regular summary of the latest news, policy and reimbursement updates that we’ve posted on our news webpage. You can tailor your subscription to help ensure that you only receive updates relevant to your state, specialty and point of care.

These email briefs include:

  • Monthly notification of policy and protocol updates, including medical and reimbursement policy changes
  • Announcements of new programs and changes in administrative procedures
  • Enhancements and additions to our suite of digital tools