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Referrals, Preferred Care Network - 2022 UnitedHealthcare Administrative Guide

Referrals

Preferred Care Network’s Simple Referral Process helps PCPs coordinate patient care.

Referrals are needed for most participating specialists.* Requests for non-participating health care providers need additional authorization.

  • You may request a referral for 1 or multiple visits.
  • The referral is good for the number of visits approved, valid for 6 months from the date issued.
  • No supporting documentation is needed for referrals to specialists.
  • Submit all requests for referrals in the UnitedHealthcare Provider Portal at uhcprovider.com > Sign In. For more information on referrals, go to uhcprovider.com/referral.
  • Upon submitting a referral request, the system automatically generates the referral number.
  • For member convenience, you may also provide members with a copy of the referral confirmation.
  • Specialists have the ability to view referrals via the UnitedHealthcare Provider Portal.
  • For additional questions call us at 1-877-670-8432 or email us at pcp-NetworkManagementServices@uhcsouthflorida.com.

 * Contact Network Management Services for a complete list of specialty types that need referrals.