Benefit enhancements for Wisconsin dual special needs plan (DSNP)

Last update: January 4, 2021

Benefit enhancements for Wisconsin dual special needs plan (DSNP)

The UnitedHealthcare Dual Complete® plan is available for individuals who qualify for both Medicare and Medicaid. The plan has enhanced several benefits for qualified plan participants in 2021.

New or enhanced benefits for 2021:

  • Food Allowance: $25 per month available on a debit card to purchase fruits, vegetables, dairy products, meats, breads and more at many retailers. New benefit.
  • Prescriptions: $0 drug copays on all tiers of covered generic and name-brand prescription medications with option for home delivery. Removal of copays.
  • Dental: Up to $2,500 for covered dental services such as certain cleanings, fillings, crowns, root canals, extractions and dentures. Increase of $500 annually.
  • Virtual Mental Health Visits: $0 copay members have access to the UnitedHealthcare virtual provider behavioral health team to discuss medical concerns, and get a diagnosis and treatment for non-emergency conditions. New benefit.

Members will also have the following additional benefits:

  • Fitness Benefit
  • Foot Care
  • Hearing Exam and Hearing Aid Allowance
  • NurseLine
  • Over-the-Counter (OTC) Debit Card
  • Personal Emergency Response System (PERS)
  • Post-Discharge Meal Program
  •  Routine Acupuncture
  • Routine Chiropractic
  • Transportation
  • Virtual Medical Visits
  • Vision Exam and Eyewear Credits

If you would like to learn more about the UnitedHealthcare Dual Complete plan, please visit, or contact your Provider Advocate. 

Where can members get more information?
Prospective DSNP members can call 855-332-0756, TTY 711, 8 a.m. to 8 p.m., seven days a week. Current members can call 844-368-6883, TTY 711, 8 a.m. to 8 p.m., seven days a week. Members can also visit the UnitedHealthcare Community Plan of Wisconsin Dual Complete plan for more information.