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07/2019: Letters Available in Document Vault

Did you know that many letters are posted to Document Vault on Link as soon as they’re generated? Viewing them online can cut down on mail time and keep your claims moving.

UnitedHealthcare commercial and Medicare Advantage claim letters, notification/prior authorization letters and care provider remittance advice are in Document Vault. UnitedHealthcare West electronic funds transfer (EFT) payment packages are also available. We’re looking to add UnitedHealthcare Community Plan letters in the future.

For details about the more than 20 letters that are available now, visit UHCprovider.com/documentvault. Haven’t signed up to use Link? Go to UHCprovider.com/newuser to get started. If you have questions, call the UnitedHealthcare Connectivity Help Desk at 866-842-3278, option 1, Monday through Friday, 7 a.m. to 9 p.m. Central Time.