Beginning in January 2020, we may contact you to request member-specific medical records. UnitedHealthcare is required by the Centers for Medicare & Medicaid Services (CMS) to collect Healthcare Effectiveness Data and Information Set (HEDIS®) information each year from our participating care providers. In addition to helping us meet CMS requirements, HEDIS® medical record collection plays a critical role in supporting the care you provide to our members. Together we can help them manage existing medical conditions and be more engaged with their preventive health.
You can find out more about medical record collection by visiting UHCprovider.com > Menu > Resource Library > Patient Health and Safety > HEDIS®. You can also read about it in the December 2019 Network Bulletin.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).