Retiring Admission Notification Fax Numbers

Across our network, fax numbers used to provide hospital admission notification will be retired throughout the year. Instead of faxing your notification, you can use the HIPAA Electronic Data Interchange (EDI) 278N transaction or the Prior Authorization & Notification tool on Link.

The following fax numbers will be the first targeted for retirement this year:

Plan: Medicare Advantage and Medicare Dual Special Needs Plans
Fax number:  844‐211‐2369
Target Date: Oct. 1, 2020

Plan: Commercial
Fax number:   844‐831‐5077
Target Date: Nov. 2, 2020

You will be notified of the retirement of the remaining fax numbers and their effective dates in future publications. You can immediately begin to transition all your admission notifications to an electronic channel today.

Your Electronic Options

  1. For more information on EDI 278N transaction visit the EDI Connectivity page on  Please refer to the EDI 278N for Hospitals Reference Guide for implementation information.
  2. For access to the Prior Authorization and Notification tool on Link, click the Link button in the top right corner of and sign in; or if you are new to Link go to

If you’re unable to use one of the electronic options, call Provider Services at 877-842-3210 to submit a notification by phone.

Because change takes time, we are giving several months advanced notice of this process change. Our goal is to remove administrative burden, improve accuracy and quality, make it easier for you to work with us and reduce costs.

As always, we will comply with any contractual and regulatory requirements.