Accessing Member Rosters Now Online Only

Beginning Aug. 1, 2020, UnitedHealthcare Community Plan will no longer mail member rosters to care providers. The best way to view and export the full member roster is by using the CommunityCare tool in the UnitedHealthcare Provider Portal.


By accessing the member roster online using the CommunityCare tool in the portal, you’ll be able to:

  • See a complete list of all members or filter by members added in the last 30 days
  • Export the roster to Excel
  • View most Medicaid and Medicare SNP members’ plans of care and health assessments
  • Enter plan notes and view notes history for some plans
  • Obtain Healthcare Effectiveness Data and Information Set (HEDIS®) information for your member population
  • Access information about members admitted to or discharged from an inpatient facility
  • Access information about members seen in an emergency department

We’re Here to Help

For help using CommunityCare, view the CommunityCare Provider Portal Quick Reference Guide at > CommunityCare > Quick Reference: CommunityCare. For more information, go to