Louisiana: Submit a complete inpatient authorization request

We’re required to complete concurrent inpatient authorization requests for UnitedHealthcare Community Plan of Louisiana members within 24 hours. For requests submitted on Fridays, that means we have to complete those requests Saturday. If complete clinical information isn’t included, we may have to contact you on Friday or Saturday to get the required information. Submitting complete clinical information and documentation will help reduce our follow-up calls and can help you avoid claim issues.