Tufts Freedom Health Plan policy update

Beginning Oct. 1, 2021, care provider contracts will begin to transition from Tufts Health Freedom Plan to UnitedHealthcare Freedom Plans. This process will be complete on Jan. 1, 2022.

Important policy information

Effective Nov. 1, 2021, UnitedHealthcare policies and protocols will apply to all Freedom Plan members.

Review our policies and protocols: They outline medical record documentation requirements, evidence-based clinical guidelines, criteria used for determination of coverage and benefits, how services will be reimbursed and more.


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