Exchange plans: Prior authorization not required for outpatient therapy services

Starting Dec. 1, 2021, UnitedHealthcare Individual Exchange plans, also referred to as Individual and Family plans, will not require prior authorization for outpatient therapy services (physical, occupational and speech therapy), up to the member’s benefit limit.  

To check state-specific eligibility and benefit coverage, use the Eligibility and Benefits tool on the Provider Portal.

New Individual Exchange plans in 2022
On Jan. 1, 2022, we’ll launch Individual Exchange plans in 7 new states, including Alabama, Florida, Georgia, Illinois, Louisiana, Michigan and Texas.

We’ll continue to offer Individual Exchange plans in existing states: Arizona, Maryland, North Carolina, Oklahoma, Tennessee, Virginia and Washington.

Learn more at

Call Provider Services at 888-478-4760.