POS 02: Telehealth provided other than in patient’s home
POS 10: Telehealth provided in patient’s home
What this means for you To avoid a claim denial, please ensure you’re using the correct POS code when providing telehealth services for UnitedHealthcare Community Plan members, as required by the Arizona Health Care Cost Containment System (AHCCCS).
You can read more about the new POS descriptions in the notice AHCCCS posted in December 2021.
Stay informed about billing guidelines Please be sure to review the AHCCCS website regularly for the most up-to-date billing guidelines, including the telehealth code set posted in the medical coding resources under Reference Extracts.