Medicaid benefits are suspended for UnitedHealthcare Community Plan members when they’re incarcerated. Benefits are reinstated when they’re released. However, sometimes when you’re checking for eligibility in the Kentucky Medicaid Management Information System (KYMMIS), you’ll find release dates need to be updated. We’ll work with the Department for Medicaid Services (DMS) to get eligibility updated in the KYMMIS.
What you need to do
Send one of the following documents to firstname.lastname@example.org for processing: