Last updated: Sept. 9, 2022
To maintain efficient turnaround times for appeals and grievance submissions, UnitedHealthcare Community Plan of Maryland providers must submit appeals and grievances through the proper channels. Failure to adhere to the submission process may result in delayed response times.
To optimize turnaround time for your filing, remember to:
Appeals submission process
UnitedHealthcare Community Plan providers should submit appeals through the following channels:
Note: For the fastest response time, consider submitting grievances through the portal or by fax. Mail and verbal submissions may require additional handling and processing times.
For support, call Provider Services at 877-842-3210.
Providers can get more information on the appeals and grievance process in the Maryland care provider manual.