As of Jan. 1, 2022, all TennCare CHOICES in Long Term Services (CHOICES) and Employment and Community First (ECF) providers must use the reportable event management (REM) process developed by the Department of Developmental Disabilities (DIDD) and TennCare.
A Tier 1 reportable event includes acts or allegations of wrongful conduct (including abuse or neglect) that result when a member:
How to report
If your staff is with the person and an event poses an immediate threat to the health or safety of that person, they must:
A Tier 2 reportable event includes acts or allegations of wrongful conduct (including abuse or neglect) that results when a member:
How to report
Complete a reportable event form. Submit it to us and report to DIDD as outlined above by the end of the next business day for:
The person who discovers the event completes the reportable event form and submits it. For example, if your staff finds out that the member went to the hospital, emergency room or urgent care, you’re responsible for reporting the event.
If you have questions:
To contact us directly: