Last modified: May 11, 2021
When a member receives services from more than 1 health care professional, it’s important to collaborate to help ensure care is comprehensive and effective. Coordination of care is important for patients, especially those facing severe and persistent mental health and/or substance use conditions.
You can help patients with coexisting medical/psychiatric symptoms who have been prescribed medication avoid hospital admission or readmission. For better care coordination, we recommend that you:
Within a week of your patient’s initial appointment, and each year after that, you can help us and your patient better coordinate their care by providing the member’s other health care professionals with:
You can request coordination of care and referrals for patients by calling the number on the member’s health plan ID card. You can find local in-network behavioral health professionals at liveandworkwell.com.