Optum Care, an affiliate of UnitedHealthcare, will now manage the following services for some UnitedHealthcare Medicare Advantage HMO members in Colorado:
Member eligibility verification
Prior authorization requests
Hospital inpatient notifications
This means you’ll follow a new process for some of your patients who are members of the affected plans.
Affected members will have the Payer ID LIFE1 listed on their member ID card. For all other members, continue to follow the UnitedHealthcare processes outlined in the Administrative Guide.
Who’s affected by this change?
Members of the following UnitedHealthcare Medicare Advantage HMO plans who have chosen an Optum Care Network, Optum Colorado Springs or New West Physicians primary care provider (PCP) will be managed by Optum Care:
Optum Colorado Springs
Optum Care Network Denver (Physician Alliance of the Rockies)
Optum Care Network South
Optum Care Network North
New West Physicians
Verifying member eligibility
You can verify UnitedHealthcare member eligibility online or by phone: