Last modified: February 15, 2021
There’s a new way to access and reconcile your direct deposit (ACH) payments. As of Feb. 15, 2021, UnitedHealthcare West health care professionals can update and manage direct deposit (ACH) and payment information through Optum Pay.
This migration allows health care professionals to get automatic updates all in one place, eliminating the need to manually request and submit forms to Provider Advocates. This transition is based on feedback from health care professionals like you to help streamline administrative processes and provide more detailed information on reimbursement. Optum Pay is an advanced solution that reduces costs and modernizes outdated payment methods.
How to register with Optum Pay
If you’re not registered with Optum Pay and receive paper checks, use the following steps to sign up and enroll in electronic payments:
We’re doing this as part of our ongoing commitment for paperless delivery options. You have the flexibility to choose between 2 levels of data aggregation with Optum Pay Basic and Optum Pay Premium* (additional costs may apply for premium services).
Online: Visit optum.com/optumpay
Phone: Call 877-620-6194
Email: Send to email@example.com
Resource: Optum Pay frequently asked questions