Improving the patient experience

Last modified: March 15, 2021

Some of your patients may have indicated on a monthly survey that there’s room for improvement in their experience with:

  • Care coordination
  • Getting needed care
  • Getting needed medications
  • Doctor-patient conversations around topics such as test results, urinary incontinence and/or fall risks

Our next steps

We’re reaching out to these patients who are UnitedHealthcare® Medicare Advantage plan members to help improve their experience with tools and resources they can bring to their next appointment with you.

Your interactions with your patients play a key role in their experience and overall health. Your guidance and solutions help them navigate the complexities of health care and help make it easier for them to get timely care, tests and treatment.


Learn how to help improve your patients’ experience with our best practices and tips for understanding your scorecard