Digital Self-Service Tools Designed to Help You

Last Modified: Sept. 17, 2020

As you adjust to the impact of COVID-19 on your practice, we want to remind you that you have access to tools that are 100% contact-free and digital, creating a safer solution for you and your staff. At UnitedHealthcare, through our Link tools, we’re making a commitment to eliminate paper and fax transactions and replace them with contact-free digital delivery channels, like our digital ID cards, Document Vault and more. Our paperless initiatives will enable greater automation and create more efficiencies for you – in a safer way.

What does this mean for you?

It means we have the tools you need to thrive in today’s world.

  • Eligibility and Benefits – View member’s digital ID cards 100% contact-free. See detailed patient eligibility and benefits information, which includes member cost share, accumulated benefits and much more, without the need for a physical card.
  • Claims Follow-Up – Get claims status, upload information for pended claims, and submit corrected claims, reconsiderations and appeal requests so you can get paid faster.
  • Prior Authorization and Notification – Check requirements by procedure code and submit prior authorization requests with documentation, if needed.
  • Document Vault – This is a no-contact solution to traditional mail. You can remotely open letters the day they are created.

Ready to enjoy the benefits?

Register Now

Helpful self-service tools are available to get you started:

New User Resources


Or, go to for an overview of all tools.