New Prior Authorization and Notification Enhancements

Last modified: October 15, 2020

The following enhancements have been made to the Prior Authorization and Notification tool on Link.

  • You can check if a prior authorization is required by procedure code:
    • Check up to 5 CPT/HCPCS codes at a time
    • Include an optional diagnosis code
  • Acute Hospitals can also initiate prior authorization for post-acute care at a skilled nursing facility
    • Select from recommended servicing facilities suggested based on the member’s eligibility, diagnosis, and location or utilize the standard search functionality.
  • Clarifying text is included to help you through the enhanced experience and advise if any additional information is required in order to submit your case

Visit for the latest service category launch dates, system functionality and an Interactive Guide for Prior Authorization and Notification Tool. You can also attend a live training:  Register Now.

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Questions? Visit or call the UnitedHealthcare Connectivity Help Desk at 866-842-3278, option 1, 7 a.m. – 9 p.m. Central Time, Monday – Friday..