New Prior Authorization and Notification Enhancements

Last modified: October 15, 2020

The following enhancements have been made to the Prior Authorization and Notification tool on Link.

  • You can check if a prior authorization is required by procedure code:
    • Check up to 5 CPT/HCPCS codes at a time
    • Include an optional diagnosis code
  • Acute Hospitals can also initiate prior authorization for post-acute care at a skilled nursing facility
    • Select from recommended servicing facilities suggested based on the member’s eligibility, diagnosis, and location or utilize the standard search functionality.
  • Clarifying text is included to help you through the enhanced experience and advise if any additional information is required in order to submit your case

Visit uhcprovider.com/paan for the latest service category launch dates, system functionality and an Interactive Guide for Prior Authorization and Notification Tool. You can also attend a live training:  Register Now.

New to Link? Go to UHCprovider.com/newuser.

Questions? Visit UHCprovider.com/paan or call the UnitedHealthcare Connectivity Help Desk at 866-842-3278, option 1, 7 a.m. – 9 p.m. Central Time, Monday – Friday..