Self-paced Special Needs Plan Model of Care Training

Last modified: August 13, 2020

UnitedHealthcare offers the required Special Needs Plans (SNP) Model of Care (MOC) training as a self-paced course that takes about 10 minutes to complete. Please complete this year’s training before Dec. 31, 2020.

The Centers for Medicare & Medicaid Services (CMS) require SNPs to provide initial and annual MOC training to all network providers contracted to see SNP members and all out-of-network providers seen by SNP members routinely. However, if you only see UnitedHealthcare commercial plan members, you don’t have to complete the training.

SNPs are responsible for conducting their own MOC training, which means you may be asked to complete multiple trainings by different health plans. The training includes information about the different types of SNPs tailored to individual needs.

Questions? Email or call 888-878-5499.