Telehealth can help improve access to services from providers and increase convenience for members.
And to help make it easier to understand how telehealth works, we’ve created a telehealth resource page with information, including, but not limited to:
Telehealth coding and billing guidance
Patient selection criteria
Training for office staff
Clinical workflow of a telehealth visit
Telehealth can also create appointment scheduling flexibility, attract patients who may prefer access to providers outside of normal office hours and help decrease providers’ risk of exposure to infectious agents.