Need access to the UnitedHealthcare Provider Portal?
Resources for health care professionals
Steps to getting contracted plus plan information
Phone numbers and links for connecting with us
List of contracted, high-quality independent lab providers
Update, verify and attest to your practice's demographic data
Provider search for doctors, clinics and facilities, plus dental and mental health
Policies for most plan types, plus protocols, guidelines and credentialing information
Specifically for Commercial and Medicare Advantage (MA) products
Pharmacy resources, tools, and references
View health plans available by state
Updates and getting started with our range of tools and programs
Reports and programs for operational efficiency and member support
Resources and support to prepare for and deliver care by telehealth
Important news updates for you
Tools, references and guides for supporting your practice
Log in for our suite of tools to assist you in caring for your patients
Telehealth Best Practices Interactive Training Course
This training course outlines the basic steps to prepare a practice to deliver telehealth, offers tips and best practices and suggests tools to measure telehealth’s effectiveness for the practice.
Frequently Asked Questions
Our Telehealth Frequently Asked Questions document has common questions and information regarding telehealth visits, documentation, coding, technology and costs.
Telehealth Visit Guide
Here’s a step-by-step guide to help you navigate the telehealth visit process from start to finish.
Sample Telehealth Measurement Plan
This measurement plan was developed to help you determine how to measure patient satisfaction, provider satisfaction, clinical outcomes, cost reduction and operational metrics.
Telehealth Sample Patient Feedback Survey
Use the sample patient feedback survey to help gauge your patient’s telehealth experience and areas for improvement.
* Chart adapted from Semantic Scholar. Development of the Telehealth Usability Questionnaire (TUQ). 2016. semanticscholar.org