Effective July 1, 2022, Texas Health and Human Services (HHSC) is prohibiting copayments for Children’s Health Insurance Program (CHIP) Mental Health and Substance Use Disorder (MH/SUD) outpatient office visits, inpatient services and residential treatment services. This prohibition is not contingent on the COVID-19 national public health emergency.
Under the new prohibition:
Revised process
The HHSC attestation form doesn’t need to be submitted with a claim. However, the attestation form, which documents that a co-pay wasn’t collected from the member, should be completed by the provider and kept in the member’s file.
Questions?
If you have questions, call your provider advocate or UnitedHealthcare Community Plan of Texas customer service at 888-887-9003, 8 a.m.–6 p.m. CT, Monday–Friday.
You can also visit UHCprovider.com/claims for more information.