March 15, 2024 at 6:00 PM CT

Important Update -- Change Healthcare is experiencing a cyber security issue. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact.

Register for a Temporary Funding Assistance Program webinar or learn more on their website, and find more information on the Provider Portal.

Resources and tools for providers and health care professionals

We invite you to use this website, created especially for health care professionals, to find resources that can help you as you care for your patients. Here you can find our medical policies, stay up to date on the latest news or get training on our many tools and benefit plans. This website is there for what matters to health care professionals like you.

Provider Portal resources

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Digital solutions

Go digital to gain efficiencies and get paid faster with our flexible options to fit your practice.

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Physical health


April monthly overview

Review the latest UnitedHealthcare prior authorization, medical policy, pharmacy, reimbursement, laboratory and policy and protocol updates.

Important AHCCCS Medical Policy Manual 510 revisions

We’re notifying you of policy updates that’ll help you better coordinate primary and mental health care for UnitedHealthcare Community Plan of Arizona members.

CommunityCare Portal can help save you time

The CommunityCare Portal allows you to get an overview of a patient’s total health, complete redeterminations and more.

Your Community Plan medical claim letters are going paperless soon

Starting May 3, 2024, Medicaid claim letters won’t be mailed in Florida and Massachusetts.

May 1: Electronic reconsideration and appeal submissions required

Health care professionals must submit Medicaid medical reconsiderations and appeal submissions electronically in Massachusetts and Mississippi.

Arizona: Required health care workforce survey opened April 16

Complete the 2024 AZ Healthcare Workforce Goals and Metrics Assessment online starting April 16.