July 24, 2020 at 2:00 PM CT

COVID-19 Updates

With the 90-day continuance of the national public health emergency announced by the U.S. Department of Health and Human Services, UnitedHealthcare is extending our temporary COVID-19 measures. Visit our COVID-19 website for full details.  Please also refer to the Summary of COVID-19 Dates by Program and COVID-19 Testing and Treatment Billing Guide for coding and other billing guidance.

Try Your Improved Link Experience

Introducing your redesigned, user-friendly site with streamlined tools for checking eligibility and benefits and following up on claims.


COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

Claims and Payments

Eligibility and Benefits

Policies and Protocols

Prior Authorization and Notification

Latest UnitedHealthcare Provider News

08/2020: Faster and Easier Online Credentialing

Last Modified | 08.11.2020

Introducing Onboard Pro, our new and improved credentialing tool.

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11/2019: UnitedHealthcare Community Plan Significantly Expanding Dual Special Needs Plan — UnitedHealthcare Dual Complete

Last Modified | 08.06.2020

On Jan. 1, 2020, UnitedHealthcare will begin serving eligible members in a Dual Special Needs Plan (D-SNP) – UnitedHealthcare Dual Complete, a Medicare Advantage plan -- in more than 250 new counties across the United States.

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August 2020 UnitedHealthcare Network Bulletin

Last Modified | 08.06.2020

In the August Network Bulletin, you can learn about policy, protocol and program delays, OnBoard Pro, new Smart Edits and Safety Edit updates.

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08/01/2020 – UnitedHealthcare Commercial Medical Policy Update Bulletin: August 2020

Last Modified | 08.01.2020

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

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08/2020: Easy Access to Your Payments with Direct Deposit

Last Modified | 07.31.2020

We are phasing out paper payments, providing you with quick and easy electronic payments.

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See Full List of Recent News
Network Bulletin logo

Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.

Visit the Network Bulletin Home Page
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This guide supports Commercial and Medicare Advantage (MA) products.

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