Get faster access to the portal tools you need

Introducing the new Request Tool Access feature

Managing access to digital tools in the UnitedHealthcare Provider Portal just got easier for both users and administrators. Previously, users had to contact their Primary Access Administrator (PAA) directly and ask to be added. For large organizations, many users didn’t know who their PAA was, resulting in unnecessary calls and delays in getting access.

A simpler way to get tools you need

With the new Request Tool Access feature, users can now request access to additional digital tools at any time through the Profile Settings and Preference Center. Simply select Request Tool Access, choose the desired tool(s) and submit the request. Once submitted, the request is automatically routed to the user’s assigned PAA or designated administrator for review.

The PAA or designated administrator can grant access to new tools or remove access to tools that are no longer needed.

This streamlined process makes it easier for users to get the tools they need while giving administrators visibility and control over access requests.