TrackIt
After signing in to the UnitedHealthcare Provider Portal, TrackIt immediately gives you:
- A clear list of time-sensitive, business actions
- The opportunity to respond and act directly using the Action Required tab
See where your claims, prior authorizations and referrals are in their process and find out what’s needed to resolve any issues efficiently.
TrackIt also enables you to review and upload documents, exchange information, complete requirements and more to receive timely payments.
Interactive guide
Learn TrackIt, step by step, and see how it helps you successfully manage prior authorizations, claim submissions and more.
Get started with TrackIt
Sign in to the Provider Portal and access TrackIt in the following ways:
- Through the Action Required tab on the portal’s welcome screen
- Select TrackIt in the top-right corner of the portal’s upper menu bar
Action-oriented and outcome-focused
TrackIt alerts and empowers you to:
- View and respond to notifications with 24/7 availability
- Easily monitor and process work that needs attention
- Access documents and add new documentation needed to support your submissions
- Submit missing or required information for prior authorizations, including attachments
- Edit submitted claims that are rejected for billing errors
- Review reconsideration status
- Attach additional requested information to process appeal submissions
- Track expiring referrals and act, as needed
These and other features help avoid patient care delays, denials and ensure accurate payments. Use TrackIt in the portal today to reduce rework and accelerate the submission process.
TrackIt is also available as an Application Programming Interface (API) to help streamline the tracking and management of actions and notifications. Get more information and learn about the prerequisites for the TrackIt API.
