About Preferred Care Partners - 2020 UnitedHealthcare Administrative Guide

About Preferred Care Partners

Preferred Care Partners (PCP), Inc. (a wholly owned subsidiary of UnitedHealthcare), is a Medicare Advantage (MA) health plan. We offer MA plans in three Florida counties: Broward, Miami-Dade and Palm Beach.

Mission Statement

We improve the health of our members by providing:

  • Access to health care services
  • Choices for their health care needs
  • Simplification of the health care delivery system

We streamline authorization and referral processes. We build care provider networks around the needs of our members. This provides the best experience for our members and care providers. We commit to giving direct access to expert customer service representatives who understand member needs and helping them make informed choices.