How to contact UMR - 2021 UnitedHealthcare Administrative Guide
Online: umr.com
Phone: Call the number listed on the back of the member ID card or call 1-877-233-1800
Mail: Use the address listed on the back of the member ID card
For UHSS:
Contact information is listed on the back of the member ID card
Fax: 1-888-615-6584
Mail:
UHC Appeals - CARE
P.O. Box 400046
San Antonio, TX 78229
Phone: 1-800-808-4424 x 15227 (Note: This is a voicemail line. We return calls within 1 business day.)
For UHSS:
Mail:
PO Box 30783
Salt Lake City, UT 84130-0783
Fax: 1-877-291-3248
Mail:
UMR- Claim Appeals PO Box 30546
Salt Lake City, UT 84130-0546 (or send to the address listed on the provider ERA)
Phone: Call the number listed on the back of the member ID card
For UHSS:
Mail:
PO Box 30783
Salt Lake City, UT 84130-0783
UMR and UHSS Payer ID: 39026
(Request for clinical decision, including inpatient admission notification, advanced notification, or specialty injectables)
Prior Authorization serviced by UMR Online: umr.com
Fax: 1-866-912-8464
Phone: Call the number listed on the back of the member ID card
Fax: 1-877-442-1102
Mail:
UMR
PO Box 8023
Wausau, WI 54402-8023
For Overnight Mail Delivery:
UMR
115 W. Wausau Avenue
Wausau, WI 54401
Regular Mail:
UMR
PO Box 30541
Salt Lake City, UT 84130-0541
Overnight Mail:
UMR
PO BOX 8033
115 W Wausau Ave Wausau, WI 54402
For UHSS:
UHSS
PO Box 30783
Salt Lake City, UT 84130-0783
Phone: Call the number listed on the back of the member ID card |
Phone: 1-866-922-8266
Fax: Use fax number noted on the UMR medical record request letter
Mail: Use mailing address noted on the UMR medical record request letter
Phone: 715-841-7415
Mail:
UMR United Provider Advocacy Team
P.O. Box 30546
Salt Lake City, UT 84130-0546
Optum Financial Health:
Help Desk: 1-877-620-6194
Online: optumbank.com
Zelis:
Help Desk: 1-877-828-8770
Online: zelispayments.com