January 1, 2022 at 7:00 AM CT

Applicable to all states except North Carolina

Administrative Guide for Commercial, Medicare Advantage and DSNP

This guide supports Commercial and Medicare Advantage (MA) products. Browse chapter and supplement titles for specific areas. Community Plan guides are available on the Community Plan Care Provider Manuals page.

Trending Topics within UnitedHealthcare Administrative Guide

Prior Authorization Lists

Claim Correction and Resubmission

Claim Appeals and Reconsideration


Looking for a state specific Community Plan (Medicaid) Care Provider Manual?

Choose State Specific Community Plan Provider Manual

If you need an older version of an Administrative Guide or Care Provider Manual, please contact your Provider Advocate. To find the contact information for your Provider Advocate, go to Find a Network Contact and then select your state.