Members may not have access to physical ID cards if they are not required by law. We are moving towards eliminating physical ID cards. You may find UnitedHealthcare-specific member information that will help you identify the member’s health benefit plan in the UnitedHealthcare Provider Portal.
You may download and keep a copy of both sides of the health plan ID card for your records. Possession of a physical ID card is not proof of eligibility.
View and download current ID cards for most members when you verify eligibility and benefits in the UnitedHealthcare Provider Portal at uhcprovider.com > Sign In. You can also view member ID cards using the Eligibility and Benefits API solution.
(b.) No referrals required: If the benefit plan does not require referrals “No Referral Required” appears on the member’s ID card.